Global Senior Leader
Scaling Commercial Operations & Driving Revenue Across EMEA
Exploring the Intersection of AI, EQ & Neuroscience in Leadership

 

I'm a commercial leader with 20 years of experience scaling B2B operations, driving revenue growth, and leading transformations across the UK, Europe, and the Middle East.

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I've delivered £500M+ in revenue impact through sales restructuring, partner growth, and commercial turnarounds. I've held director-level roles managing full P&L, £150M+ credit exposure, and teams of 200+.

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My corporate experience spans wholesale, B2B services, telecom, and financial services. I've led sales recovery, contact-centre builds, and commercial strategy execution for complex, high-growth businesses.

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Through Harmonised Success, I advise senior leaders and founders on commercial discipline, team performance, and sustainable growth—with clients including HSBC, Vodafone, Hyundai, and Citigroup.

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I'm currently exploring the intersection of AI, emotional intelligence, and neuroscience in leadership, researching how leaders can adopt AI without losing their judgment or humanity.

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Subscribe to my bi-weekly newsletter to follow the research journey and read what I'm discovering.

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What I Do:

 

Commercial Advisory & Leadership Development:

• Delivered commercial guidance and leadership development to senior leaders at Citigroup, ING, British Gas, and Hyundai

• Advised on sales restructuring, team accountability, and commercial recovery across EMEA

• Supported C-levels through role transitions, post-burnout resets, and strategic realignment

• Designed performance and leadership programs used across multiple markets

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Recent Outcomes:

• 30–35% gross margin improvements through pricing and sales strategy shifts

• 50% increase in sales output through KPI frameworks and accountability systems

• 20% churn reduction through retention execution and operating cadence

• Led CRM and contact-centre builds to scale B2B service delivery

• Advised founders and commercial teams on team structure, GTM strategy, and revenue protection

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Core Focus Areas:

• Commercial discipline and P&L management

• Sales team restructuring and performance systems

• Leadership under pressure and sustainable growth

• AI adoption for commercial leaders (current research focus)

 

My Mission:

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Strong leadership requires purpose, structure, and clarity (especially at the top).

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I work with senior leaders who want to reset how they lead, protect their energy, and drive results without burning out.

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My focus is on commercial impact and sustainable performance. I help leaders build accountability systems, strengthen team execution, and make better decisions under pressure.

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I'm currently researching how AI, emotional intelligence, and neuroscience converge in leadership, and sharing what I learn through my newsletter and advisory work.

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Why Work With Me:

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• I've walked the path: I've led teams of 200+, owned P&L, and delivered £500M+ in commercial growth. I understand the pressure that comes with senior leadership because I've carried it myself.

• I work with serious operators: Leaders from HSBC, Hyundai, Citigroup, ING, and Vodafone have worked with me to lead better, perform under pressure, and restructure how they operate.

• I focus on what works: My work is grounded in commercial experience and practical change. I help you lead effectively, not give you advice you can't act on.

• Everything is tailored: I design based on your specific goals, environment, and team pressures, not generic frameworks.  

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